This is going to be a rant with a question at the end, asking how to end this infinite loop of nondelivery?

So my friend bought a new laptop from Lenovo back in December. It was supposed to be delivered by UPS but of course they were going to attempt to deliver it while my friend is at work.

He attempted to have it delivered to a relay point and the website agreed to this. The relay point never received it. When we called customer support, they said they can’t deliver it to a relay point. Despite the site letting us reprogram it to one.

Next, I chatted with Lenovo and they were like the agent cannot talk to UPS directly. There is an internal department that handles this, according to them. It will take three to five days for the investigation. No news after five days.

We called UPS again and they said they would deliver it on Monday. And then eventually on Wednesday before 1PM. My friend took half day off in the morning for this. The delivery guy called my friend at 3PM to deliver it. He asked to reprogram it to Friday. The deliveryman agreed. And now we are waiting.

If this package still doesn’t arrive, two weeks later, I am going to lose my mind!

This is even the abridged version. There was one point where the customer service person told us to go get it at the relay point when the website clearly said it wasn’t there.

I don’t understand how delivery companies like UPS fuck this up and insist on delivering during the workday.

What or how do you manage this endless circus of customer service representatives not being accountable for contradictions? Has someone cracked the code and figured out how to get it delivered at a proper time?

After one too many blackouts for the past few years, we're in the market for a backup power solution.

Guidelines include:

• Would rather have multiple smaller units than one large one.
• Should be enough to charge phones, watch a television, run the Keurig. If it can spike up enough to run a heater or keep the fridge from spoiling, that's a bonus.
• Would like to keep it at ~$300 a unit.

We're looking into a whole home generac as well, but this is more of a bandaid trial solution for now.

Hello everyone,

I usually do my own research, and then I try to find multiple matching results and afterwards, read specifically in detail about each recommendation, but, I have to be honest that for UPS recommendations that I’ve seen, it seems to be a very personal recommendation depending on the wattage and connected devices.

First of all, most people recommend CyberPower or APC, but I’ve also seen some recommendations for Eaton. Is there any other brand that I should be looking into?

The devices I would like to connect to a UPS would be: desktop, TV, Apple TV, NAS, router and probably my Nintendo Switch.

There are some general things I've found out while searching that I think I would like some confirmation:

• I actually think I should buy two UPS's, or? I think just one for the desktop and another one just for the remaining devices, since the desktop uses a lot more wattage.
• Pure Sine Wave: It does not matter for smaller stuff (routers, etc) but it seems that anything above 70 W, it should use a UPS with this. So, that would mean I need pure sine wave, since my desktop and TV definitely use more than 70 W of power.
• Some people said to search for a UPS with line conditioning so that you always get a perfect sine wave. Would you agree?
• USB connection (not a faux USB!) so that the NAS detects the power failure and shuts down gracefully.
• It is important that the UPS has removable battery for better longevity.

How would I choose a UPS? Do I need to see the total wattage of all my devices and then pick the UPS accordingly? Anything I'm missing?

My budget would be up to €100 or €150 in case it is really worth it.

Thank you in advance for all replies.