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  • Showing only topics with the tag "retail". Back to normal view
    1. Good review sites for everything?

      Where do you go for decent reviews? Context-i was looking for a site to find good popcorn, and all the results on google for as far as i cared to scroll were fluff (pun intended). Here’s what i...

      Where do you go for decent reviews? Context-i was looking for a site to find good popcorn, and all the results on google for as far as i cared to scroll were fluff (pun intended).

      Here’s what i use:

      Rtings for stereo.

      Wirecutter for appliances.

      Reddit for everything else.

      And my results are quite mixed, and involve a lot of scrolling.

      Where do yall go?

      8 votes
    2. Having a terrible ordeal with Flipkart India, no idea where else to vent my feelings

      So I had ordered this Pigeon Induction Cooker from Flipkart as it had great reviews and ratings, but mine arrived yesterday a damaged piece. The damage was that the device simply didn't turn on,...

      So I had ordered this Pigeon Induction Cooker from Flipkart as it had great reviews and ratings, but mine arrived yesterday a damaged piece. The damage was that the device simply didn't turn on, it just gave a beep and then no display, nothing. There was also a slight surface scratch but since the major problem was electrical, I cited "Electrical Problem" as the reason.

      I've been a Flipkart customer since almost a decade, so I thought they'll replace this damaged good for me without any fuss. However, this simple process is turning out to be a nightmare for me! Though my replacement request was approved, the Flipkart person who came adamantly refused to give me the replacement. He said since there was the surface scratch, you should've cited "Damaged Product" as the reason and not "Electrical Problem". Said he simply can't accept the return good as it was "damaged".

      I then contacted customer support who cancelled my replacement request and raised another one citing "Damaged Product" this time. But this time, I had to take a snap of the product through Flipkart App and only once they approve the "damage" will it be processed further tomorrow. I just hope their verifiers will be able to see that tiny scratch on the image and won't cancel this request again!

      Tried escalating by contacting their twitter support but to no avail. They keep following their usual bureaucratic process which is to keep assuring that this will be resolved soon.

      I've somehow lost the sprit to live and faith on this world after this incident. I know it seems stupid having such attitude for a mere induction cooker costing 1500 bucks. However, I'm feeling that the world has become more and more "process oriented" and less human oriented or empathetic. It could be that I'm a bit selfish due to my own personal issue but I remember a time when humans cared about other humans, a time when humans were treated as such and not a mere number or statistic on the issue tracker.

      Edit (Day 2 - 17-05-2022)

      Still unresolved. They haven't yet approved my new replacement request or even done the image verification. Though the app says it should be done by today, God only knows how long this ordeal is going to last.

      Edit: Day 3 - 18-05-2022

      Still no luck. The image verification was going to happen yesterday but it didn't. The return order status is showing as "We are processing your request for return". Might call them in the afternoon if there is no update by then, though I'm not sure how helpful even that would be.

      Edit: Day 3 (08:00 PM):

      Just received a call from Flipkart Escalation Team's executive who approved my return request and assured me that it'll reach by 20th. I just hope it's replaced without any fuss this time! Once again, thanks for staying with me.

      Edit-4 - 20-05-2022 (01:30 PM):

      At long last, the replacement arrived today! It was a 5 day long ordeal which seems to have had some happy ending at the end. In an ideal world, I should have returned this piece too as it had a slight bend on the lower left corner - but obviously, I don't want to put up with the hassle all over again and the device is working perfectly otherwise. Thank you friends, for staying with me during this ordeal.

      8 votes
    3. Anyone order a USB cable lately?

      OK, so this is kind of a weird question, but has anyone here ordered a USB cable recently, and if so, how long did it take to arrive? I ordered a 3 meter USB A male to USB A male cable on June...

      OK, so this is kind of a weird question, but has anyone here ordered a USB cable recently, and if so, how long did it take to arrive? I ordered a 3 meter USB A male to USB A male cable on June 27th from NewEgg, who have been fairly reliable in the past. I got an email later that day or the next saying the shipping label had been printed. So I thought, OK, it will go out in the next day or two. It still hasn’t shipped. After about 2 weeks of waiting, I ordered another one from B&H Photo. It also hasn’t arrived yet. I know there is a global chip shortage. Would that affect cabling too? It just seems odd that it’s taking so long to get a single USB cable. Anyone else experience this or am I just unlucky this month?

      12 votes