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20 votes
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India, the US, the UAE, Saudi Arabia, European Union (EU), Italy, France, and Germany have announced an ambitious infrastructure plan — the ‘India-Middle East-Europe Economic Corridor’
11 votes -
India launches space mission to orbit and study the sun a week after moon landing
19 votes -
Innocent Muslims being murdered in India due to Hindu radicalism
28 votes -
The unmaking of India: How the British impoverished the world’s richest country
21 votes -
Maiden Pharmaceuticals: Fury in The Gambia over India cough syrup deaths
8 votes -
BRICS expansion is no triumph for China
14 votes -
In a rare win, a migrant worker sued his bosses in Singapore. And won
22 votes -
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19 votes -
Chandrayaan-3 lands on moon in historic moment for India
37 votes -
Rice prices soar, fanning fears of food inflation spike in Asia
17 votes -
BRICS leaders to meet and discuss expansion
12 votes -
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44 votes -
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39 votes -
Digging into India's drive to acquire critical minerals
5 votes -
Funding dramatically slows for India's startup sector
9 votes -
Bank transfers as a payment method (2021)
11 votes -
Some historians say that the last US Revolutionary War battle was fought in India
14 votes -
Wes Anderson’s secret weapon: The camera moves of Sanjay Sami
8 votes -
The woman preserving the endangered cuisine of Indian Jews. Esther David traveled from the spice port of Cochin to the mountains of Mizoram to record this culinary culture.
7 votes -
Tiny, cheap smart speakers unlocked the rise of digital payments in India
12 votes -
The great convergence in global equality
15 votes -
Airbus unveils record deal with Indian airline IndiGo
4 votes -
Hot, high, and harebrained: The crash of Indian Airlines flight 491
14 votes -
How Urban Company built an empire of female Indian gig workers
4 votes -
The Harmonium
3 votes -
Google to prohibit personal loan apps from accessing user photos, contacts
11 votes -
Exxon’s climate opponents were infiltrated by massive hacking-for-hire operation, prosecutors say
8 votes -
Gender-based violence is a global pandemic: KEM report
4 votes -
Globetrotting Black nutritionist Flemmie P. Kittrell revolutionized early childhood education and illuminated ‘hidden hunger’
2 votes -
BBC offices in India raided by tax officials amid Narendra Modi documentary fallout
9 votes -
How Gautam Adani lost more than $50 billion in a week
4 votes -
India police detain students gathered to watch BBC documentary on Narendra Modi
8 votes -
The mystery of the world’s oldest billboard
3 votes -
Mumbai embraces its booming flamingo population
5 votes -
Supreme Court of India on demonetization - A farce in three acts
6 votes -
Altruism and development - It's complicated
3 votes -
Why India doesn’t build skyscrapers
9 votes -
India’s ghost weddings: where dead children are married off - Pretha Kalyanam
7 votes -
US immigration: Why Indians are fleeing halfway around the world
5 votes -
Chartbook #153: The South Asian Polycrisis
3 votes -
Scooters and three-wheelers are really what’s driving an EV revolution
9 votes -
A day in the life of India’s e-waste workers
5 votes -
Many in India make a living off garbage, from ragpickers to entrepreneurs. Join us as we look at how they turn trash into shoes, tiles, teddy bears, and more | World Wide Waste
2 votes -
India bans single-use plastic to combat pollution
13 votes -
How people live off a garbage mountain that keeps catching on fire | World Wide Waste
2 votes -
The polyglots of Dardistan - At the crossroads of south and central Asia lies one of the world’s most multilingual places, with songs and poetry to match
3 votes -
Having a terrible ordeal with Flipkart India, no idea where else to vent my feelings
So I had ordered this Pigeon Induction Cooker from Flipkart as it had great reviews and ratings, but mine arrived yesterday a damaged piece. The damage was that the device simply didn't turn on,...
So I had ordered this Pigeon Induction Cooker from Flipkart as it had great reviews and ratings, but mine arrived yesterday a damaged piece. The damage was that the device simply didn't turn on, it just gave a beep and then no display, nothing. There was also a slight surface scratch but since the major problem was electrical, I cited "Electrical Problem" as the reason.
I've been a Flipkart customer since almost a decade, so I thought they'll replace this damaged good for me without any fuss. However, this simple process is turning out to be a nightmare for me! Though my replacement request was approved, the Flipkart person who came adamantly refused to give me the replacement. He said since there was the surface scratch, you should've cited "Damaged Product" as the reason and not "Electrical Problem". Said he simply can't accept the return good as it was "damaged".
I then contacted customer support who cancelled my replacement request and raised another one citing "Damaged Product" this time. But this time, I had to take a snap of the product through Flipkart App and only once they approve the "damage" will it be processed further tomorrow. I just hope their verifiers will be able to see that tiny scratch on the image and won't cancel this request again!
Tried escalating by contacting their twitter support but to no avail. They keep following their usual bureaucratic process which is to keep assuring that this will be resolved soon.
I've somehow lost the sprit to live and faith on this world after this incident. I know it seems stupid having such attitude for a mere induction cooker costing 1500 bucks. However, I'm feeling that the world has become more and more "process oriented" and less human oriented or empathetic. It could be that I'm a bit selfish due to my own personal issue but I remember a time when humans cared about other humans, a time when humans were treated as such and not a mere number or statistic on the issue tracker.
Edit (Day 2 - 17-05-2022)
Still unresolved. They haven't yet approved my new replacement request or even done the image verification. Though the app says it should be done by today, God only knows how long this ordeal is going to last.
Edit: Day 3 - 18-05-2022
Still no luck. The image verification was going to happen yesterday but it didn't. The return order status is showing as "We are processing your request for return". Might call them in the afternoon if there is no update by then, though I'm not sure how helpful even that would be.
Edit: Day 3 (08:00 PM):
Just received a call from Flipkart Escalation Team's executive who approved my return request and assured me that it'll reach by 20th. I just hope it's replaced without any fuss this time! Once again, thanks for staying with me.
Edit-4 - 20-05-2022 (01:30 PM):
At long last, the replacement arrived today! It was a 5 day long ordeal which seems to have had some happy ending at the end. In an ideal world, I should have returned this piece too as it had a slight bend on the lower left corner - but obviously, I don't want to put up with the hassle all over again and the device is working perfectly otherwise. Thank you friends, for staying with me during this ordeal.
8 votes -
The world has no choice but to care about India’s heat wave
8 votes -
Schools offering “Finnish education” are emerging across Indian cities – activity-based learning over textbook-based, test-oriented education
9 votes