Hive mind: Does your company re-train people to teach them new skills? What about mindset skills, such as problem-solving and critical thinking? What's worked -- and what doesn't?

I'm writing an article on how to do effectively re-train workers, and I'd like to hear from you (particularly if you have a management or HR background). I might like to quote you, but I certainly would like your input even if that isn't possible.

Companies have always needed to ensure their employee learn new tools (such as replacing OldProgrammingLanguage with NewLanguage) or entirely new skill sets (e.g. for those whose jobs are replaced by automation). But the rate at which old skills perish and new ones have to be learned is increasing.

If we assume that technology changes jobs rather than destroys them, what does that mean for companies in practice?

I was inspired to write this article after reading about “the work skills of tomorrow" https://www.weforum.org/agenda/2020/10/top-10-work-skills-of-tomorrow-how-long-it-takes-to-learn-them in which critical thinking and problem-solving top the list of skills employers believe will grow in prominence. But that made me wonder: How the heck do you teach soft skills? This isn’t like telling someone, “Take a course in data analytics.” What, if anything, can you do to improve a worker's agility in learning new things, or to become a better problem-solver?

So: What has been your experience? What worked, what failed, what advice would you offer someone (particularly in larger organizations) who wants to take care of their people and move the company forward?

Note that I'm thinking less in terms of training an individual with a new skill (PhotoShop) than skills for a different career (a move to the Accounting department). And please leave out the "I trained myself!" stories; they're a tangent that doesn't help me. And yes, I know plenty of companies just lay people off rather than retrain them; we can leave those out of the discussion, too. This is meant to be a useful how-to to guide companies that want to do it right, so I am interested in practical advice.

We can take this to a private discussion if that's easier.

So a few weeks back someone posted an article here about Super Recognizers. These are people that can instantly remember 80% of a persons face and can identify that face easily later on. It talked about how these people are getting hired by police departments across the world.

It caught my attention because my wife has always been freakishly good at facial recognition and recall. Well, she took the test, which led to another test, and today she received her official invitation to join Super Recognizers International!

This is a big deal because her company is about to go under and she has been considering leaving lately. This will open up doors for her to find work she can do from home on a flexible schedule. Thanks @skybrain for posting that article and thank you to the Tildes community for being here!

This question is inspired by the university of Michigan's grad student union's announcement that it will strike this week. As noted in the university's response Michigan state law prohibits state employees from striking and GEO's contract with UofM (signed in April) has a clause that prohibits work stoppages.

Are strikes performed in violation of the law (state or otherwise) or a contract justified? Why or why not?