• Activity
  • Votes
  • Comments
  • New
  • All activity
  • Showing only topics with the tag "retail". Back to normal view
    1. I filed a complaint against Amazon to the US Federal Trade Commission

      Mods: I put this in Tech because Amazon is a tech company, if this is the wrong group I apologize. For the last several purchases I have made through Amazon, not only has the advertised "expected...

      Mods: I put this in Tech because Amazon is a tech company, if this is the wrong group I apologize.

      For the last several purchases I have made through Amazon, not only has the advertised "expected delivery date" been wrong, Amazon hasn't even shipped the product by the delivery date. The day I expect an order to arrive, I get a notice from Amazon saying it's "running late" and the new expected delivery date is anywhere from 4 to 10 days away.

      This is on top of the fact that I have Amazon Prime. Prime eligible meant "it would be delivered within two days" for the better part of a decade. They slowly transitioned away from that to "two days delivery after it ships," and now it seems like half of everything takes 5-8 days to deliver, even with Prime.

      Anyway, the reason I reported them to the FTC because I believe they are advertising misleading or downright incorrect delivery times in hopes of winning your business over a competitor who is honest about their delivery times. If I want a monitor and Best Buy has it for $200 with 3-5 day shipping, and Amazon advertises it being delivered on day 3, I'm probably going to go with Amazon if I'm in urgent need of a monitor. But then the third day rolls around and Amazon indicates "oh, well, it's probably going to be 3-4 more days." If I had known that, I would have just gone with Best Buy, where I know it would have at least been delivered in 5 days; now I'm stuck waiting a week for Amazon.

      I don't even know if this is something the FTC cares about. But it should. I encourage everyone to report this if they've encountered the same issue.

      80 votes
    2. Sex education book 'Welcome to Sex' is a best-seller, but has been pulled off one Australian retailer's shelves after a conservative backlash, including death threats against one of the authors

      ‘Taking a leaf out of Trumpism’: Yumi Stynes on the ‘misguided’ backlash to sex book The book has been criticised by campaigners including Rachael Wong, the chief executive of Women’s Forum...

      The book has been criticised by campaigners including Rachael Wong, the chief executive of Women’s Forum Australia, an organisation critical of pro-trans activism. Speaking to 2GB’s Ben Fordham on Tuesday, Wong called it a “graphic sex guide for children”, adding that she felt “physically ill at the thought of children reading it”. Other conservative media figures have amplified the criticism.

      “This book was a response to genuine questions asked by adolescents to [magazine column] ‘Dolly Doctor’ for more than 20 years. [Dr Melissa Kang, one of the co-writers], was exposed to what kids were too ashamed to ask anyone else.”

      Critics have taken particular issue with small sections of the book that address inclusive sexual practices beyond penetrative sex, including “fingering”, “oral sex”, “scissoring”, and “anal sex”.

      They are also critical of the inclusion of what they term “gender ideology”. Others are accusing the authors of “grooming” children – a term that is increasingly misused.

      The backlash has been so intense Big W stopped selling the book in-store after staff members were abused, although the retailer has defended it and it remains available online.

      "I've seen people saying to me 'I want to kill you' or 'You should die'," Stynes told SBS News.

      72 votes
    3. Should retail businesses be required to accept cash?

      inspired by a law my local county council has been debating (local news article, press release from January from the sponsoring councilmember, and actual text of the proposed law) from the press...

      inspired by a law my local county council has been debating (local news article, press release from January from the sponsoring councilmember, and actual text of the proposed law)

      from the press release:

      During and even before the COVID-19 pandemic, many businesses in the Seattle area and beyond began shifting to cashless operation, leaving people who rely on cash with fewer options to purchase goods and services. Research, however, shows that cashless businesses most impact communities of color, seniors, people with disabilities, undocumented residents, refugee and immigrant and communities and low-income communities.

      ...

      At least 2.1% of Washington residents are unbanked, meaning they don’t have bank accounts, credit cards or other typical financial services, according to the 2021 FDIC Household Survey. Five-year estimates put that number even higher – at 3.1%. More than 17% of residents are underbanked, meaning they might have a bank account but often rely on alternative financial services, such as money orders, check-cashing services and payday loans.

      ...

      The legislation would require businesses in unincorporated King County to accept cash for most retail transactions, and to not charge higher prices than for another form of payment. It would allow for retailers to only accept up to $250 in cash payment for single transactions larger than that amount. It would allow for civil actions to be brought by someone whose cash payment was refused.

      what do you think about requiring this?

      (especially interested in responses from around the world and not just the US, since I think cash vs. card reliance varies considerably by country)

      51 votes
    4. Good review sites for everything?

      Where do you go for decent reviews? Context-i was looking for a site to find good popcorn, and all the results on google for as far as i cared to scroll were fluff (pun intended). Here’s what i...

      Where do you go for decent reviews? Context-i was looking for a site to find good popcorn, and all the results on google for as far as i cared to scroll were fluff (pun intended).

      Here’s what i use:

      Rtings for stereo.

      Wirecutter for appliances.

      Reddit for everything else.

      And my results are quite mixed, and involve a lot of scrolling.

      Where do yall go?

      8 votes
    5. Having a terrible ordeal with Flipkart India, no idea where else to vent my feelings

      So I had ordered this Pigeon Induction Cooker from Flipkart as it had great reviews and ratings, but mine arrived yesterday a damaged piece. The damage was that the device simply didn't turn on,...

      So I had ordered this Pigeon Induction Cooker from Flipkart as it had great reviews and ratings, but mine arrived yesterday a damaged piece. The damage was that the device simply didn't turn on, it just gave a beep and then no display, nothing. There was also a slight surface scratch but since the major problem was electrical, I cited "Electrical Problem" as the reason.

      I've been a Flipkart customer since almost a decade, so I thought they'll replace this damaged good for me without any fuss. However, this simple process is turning out to be a nightmare for me! Though my replacement request was approved, the Flipkart person who came adamantly refused to give me the replacement. He said since there was the surface scratch, you should've cited "Damaged Product" as the reason and not "Electrical Problem". Said he simply can't accept the return good as it was "damaged".

      I then contacted customer support who cancelled my replacement request and raised another one citing "Damaged Product" this time. But this time, I had to take a snap of the product through Flipkart App and only once they approve the "damage" will it be processed further tomorrow. I just hope their verifiers will be able to see that tiny scratch on the image and won't cancel this request again!

      Tried escalating by contacting their twitter support but to no avail. They keep following their usual bureaucratic process which is to keep assuring that this will be resolved soon.

      I've somehow lost the sprit to live and faith on this world after this incident. I know it seems stupid having such attitude for a mere induction cooker costing 1500 bucks. However, I'm feeling that the world has become more and more "process oriented" and less human oriented or empathetic. It could be that I'm a bit selfish due to my own personal issue but I remember a time when humans cared about other humans, a time when humans were treated as such and not a mere number or statistic on the issue tracker.

      Edit (Day 2 - 17-05-2022)

      Still unresolved. They haven't yet approved my new replacement request or even done the image verification. Though the app says it should be done by today, God only knows how long this ordeal is going to last.

      Edit: Day 3 - 18-05-2022

      Still no luck. The image verification was going to happen yesterday but it didn't. The return order status is showing as "We are processing your request for return". Might call them in the afternoon if there is no update by then, though I'm not sure how helpful even that would be.

      Edit: Day 3 (08:00 PM):

      Just received a call from Flipkart Escalation Team's executive who approved my return request and assured me that it'll reach by 20th. I just hope it's replaced without any fuss this time! Once again, thanks for staying with me.

      Edit-4 - 20-05-2022 (01:30 PM):

      At long last, the replacement arrived today! It was a 5 day long ordeal which seems to have had some happy ending at the end. In an ideal world, I should have returned this piece too as it had a slight bend on the lower left corner - but obviously, I don't want to put up with the hassle all over again and the device is working perfectly otherwise. Thank you friends, for staying with me during this ordeal.

      8 votes