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  • Showing only topics with the tag "moderation". Back to normal view
    1. How do you use Tildes' labels?

      One of the unique feature of Tildes when it comes to content moderation is the usage of "labels". While there are guidelines, there are no hard and fast rules as to when to use one label or the...

      One of the unique feature of Tildes when it comes to content moderation is the usage of "labels". While there are guidelines, there are no hard and fast rules as to when to use one label or the other (nor should there be!). I am curious what criteria you all use when deciding whether or not to apply a label to a comment, and also how frequently you find yourself labeling things. For reference, the current labels are:

      • Exemplary
      • Offtopic
      • Joke
      • Noise
      • Malice

      Are there labels you find yourself using more than others? Are there some you think are unclear? I feel like this is an often overlooked and underused feature, but that may just be because I personally do not use them that frequently. For example, I have only given a few Exemplary tags, a few noise, and I don't think any of the others.

      17 votes
    2. Here's what members of Okuna had to say about moderation and bad actors

      The following is in response to a post that @Deimos made yesterday here. TL;DR - I am beta testing Okuna and wanted to know their thoughts on the problems being experienced by Facebook. Thus, you...

      The following is in response to a post that @Deimos made yesterday here.

      TL;DR - I am beta testing Okuna and wanted to know their thoughts on the problems being experienced by Facebook. Thus, you may want to visit the post referenced above first.

      Here's what I posted to the development team:

      Last year Casey Newton published an article entitled "The Trauma Floor - The secret lives of Facebook moderators in America" that can be read here:

      https://bit.ly/3aJFwVJ

      There is an accompanying video here:

      https://bit.ly/2RM80pk

      Today an article came out entitled "YouTube moderators are being required to sign a statement acknowledging the job could give them PTSD" and can be read here:

      https://bit.ly/2RncGmy

      Moving forward, how will Okuna ensure that nothing like this takes place?

      Here are the five responses that I received:

      Response #1

      It’s awful what they have put up with and how little they are being listened to or accommodated.

      The only way Okuna can control the kind of content it wants to have is by keeping it “invite only” for as long as possible - so far so good. It will eventually be a choice between $, mission and scalability: how about we cross that bridge when we get there and do our utmost to make this platform friendly, efficient and transparent in the meantime?

      Response #2

      I’m hopeful that we’re building a culture of “don’t be a dick”, and that said culture will rub off on new members.

      I think it is totally fair to require a certain amount of decency. Nothing wrong with having different opinions, and voicing them, but attacking another member is never OK.

      Likewise, I am for zero tolerance on fascism, racism, sexism, various phobia and general ass hattery.

      From what I have seen, this is already the direction in which we’re going.

      Response #3

      The Ban-Hammer.

      Response #4

      It occurs to me that there are probably staff spies from other platforms on Okuna already. @jff I’m with you. Invite-only only protects O for a short while. Human nature doesn’t change. If we think O is immune we’re fooling ourselves.

      Little things, like limit to number of nested replies, make ranting harder. Better behaviour can be partly engineered……

      Response #5

      Invite only doesn’t protect. Lots of us are on other platforms propagating Okuna there and offering invites. Including me. There always can be a rotten fruit amongst them who get invites that way. Beside that, there is a waiting list…

      15 votes
    3. Who moved my cheese?

      Prologue: Feeling cranky, trying to be civil. I posted a link to an article, in the ~news, about two of the top US dairy producers declaring bankruptcy ... and Someone moved it to ~food. Harumpf....

      Prologue: Feeling cranky, trying to be civil.

      I posted a link to an article, in the ~news, about two of the top US dairy producers declaring bankruptcy ... and Someone moved it to ~food.

      Harumpf.

      ~food is "check out this new latte recipe" or "how to survive the vegetarian keto diet" (yes, that's a thing; I'm on it. May be why I'm cranky).

      My post was ~news, about the US economy, shifting societal norms, potentially about climate change.

      But forget about this specific categorization issue. This is the first time I've bumped into Tildes' moderation methodology.

      I don't subscribe to ~food, so for me, my post just vanished, w/o notification or explanation. Took me a few minutes to find it. I don't see any way to ID who moved it (may well have been @Deimos, for all I know), nor any way to challenge the move.

      Have I overlooked some 'moderation dispute' button, or some such? Or is moderation here beyond dispute?


      ETA: For anyone visiting this post down the line, here's the official/original statement on this ...

      https://tildes.net/~tildes.official/53r/users_can_now_be_manually_granted_permissions_to_re_tag_topics_move_them_between_groups_and_edit

      20 votes
    4. How should I go about requesting a topic move or retag?

      Occasionally, especially for newer users, I'll see a post in a section of the site where it doesn't belong, sometimes without (proper) tags. What's the best way to bring this to the attention of...

      Occasionally, especially for newer users, I'll see a post in a section of the site where it doesn't belong, sometimes without (proper) tags. What's the best way to bring this to the attention of folks who can fix it? Leaving comments is messy and distracts from the discussion, but right now it's the only method I know of to bring up the issue.

      4 votes
    5. Is it possible to moderate a group chat on Facebook?

      Long story, but I've ended up becoming the admin of a group on Facebook (the previous admin stepped down in a rush, and added me as he left). And the group has an existing group chat associated...

      Long story, but I've ended up becoming the admin of a group on Facebook (the previous admin stepped down in a rush, and added me as he left). And the group has an existing group chat associated with it.

      Is it possible to "moderate" this group chat? Specifically, as an admin of the group, can I remove unsavoury/unwanted messages from the chat associated with the group? It looks like I can't.

      Can even the creator of a group chat do this? If I close the group chat and create a new one, will I (as its creator) be able to remove unsavoury/unwanted messages from that new chat?

      I've done some searching via Google, and I'm not finding anything to indicate that this is possible. If someone posts something unsavoury in a group chat, it looks like the only option is to remove the person from the chat - but the unsavoury messages can't be deleted.

      Please tell me that's wrong!

      6 votes
    6. Mod annotations for removed comments

      I just came across this field of 13 admin-removed comments and frankly it left me feeling rather unsettled. That's a lot of content to just nuke all at once. Contextually, the thread up to that...

      I just came across this field of 13 admin-removed comments and frankly it left me feeling rather unsettled. That's a lot of content to just nuke all at once. Contextually, the thread up to that point was genial and non-controversial, so it seems especially odd that there's just this black hole there. What struck me mostly was how opaque the moderation was. There is no indication of what kind of content was removed, why it was removed, or specifically who did the removal or when it happened.

      Then I scrolled down and at the very bottom I found what I guess is meant to address these concerns, a comment from Deimos:

      Sigh, I saw this thread was active and thought it was going to have an actual on-topic discussion in it. Let's (mostly) start this over.

      It's not always clear online so I want to say that I'm not rage-posting or bellyaching about censorship or any of the usual drama that tends to crop up on sites like Tildes from time to time. I trust Deimos' moderation and give this the benefit of the doubt. What I'm actually doing, I guess, is making a feature request about better annotation for removed comments.

      Would it make sense to show a note (like Deimos' comment) in-thread at the position of the deleted content? Instead of down at the bottom of the page or unattached to anything relevant? In my opinion some kind of "reason" message should always be provided with any moderation activity as a matter of course. Even if it's just boilerplate text chosen from a dropdown menu.

      Also, would a single bulk-annotation for all of the related removals make for better UX than 13 separate ones? I think that would be both easier to read, and easier for Deimos to generate on the backend.

      I feel like we may have had this conversation previously, but I couldn't find it. Apologies if I'm beating a dead horse.

      13 votes