I'd like your input for an article I'm writing.

Let’s say you’re starting a new IT project. It could be custom software; perhaps it’s a migration to cloud services; maybe it’s a shiny new IoT project.

The point is that you're here to build something great. You’re in charge of the design (or an important part of it), and making sure that the resulting system makes everybody happy.

How do you make sure that you are interviewing the right people to find out what “make them happy” looks like? What do you do to get input from the people who matter for the project’s success… without inviting so many suggestions that it’s impossible to deliver everything?

Case in point: Ten years ago I was in charge of an online tech community. The company I worked for hired custom developers to build the software platform, but the developers never talked to me. They interviewed the boss, two levels above me (who just so happened to be the person who signed the checks) even though she had never used this online community or any other. Needless to say, the community software they delivered was horrible, missing basic-to-me features.

Formally this process would be called “identifying the project stakeholders” or “master the requirements-gathering process” but that seems too corporate-speak. I’m looking for real-world examples of what works and what doesn’t, so I can write a genuinely useful article with practical guidelines.

Note that this is NOT about the questions to ask those stakeholders; that’s another discussion. Here I am writing merely (merely!) about making sure you are speaking to the people whose input you need.

My questions:
• How do you decide which people to ask for input? In what way do you find those people? How do you know when you have everyone you should?
• How do you decide whom NOT to invite? Where do you draw the line?
• Tell me about the manner in which you learned that lesson. (The hard way. Anecdotes are good.)
• If you want to be quoted (it's good for business!) tell me (via PM) how to refer to you in the article: Name, title, company name, short company description, URL.

What have you been listening to this week? You don't need to do a 6000 word review if you don't want to, but please write something! If you've just picked up some music, please update on that as well, we'd love to see your hauls :)

Feel free to give recs or discuss anything about each others' listening habits.

You can make a chart if you use last.fm:

http://www.tapmusic.net/lastfm/

Remember that linking directly to your image will update with your future listening, make sure to reupload to somewhere like imgur if you'd like it to remain what you have at the time of posting.

I like the idea of poetry, but I almost never actually read it. My knowledge of the form is pretty much limited to a handful of popular classics that I had to read back in high school; one or two poems each from Robert Frost, Emily Dickinson, Langston Hughes, Walt Whitman, and Shakespeare.

Where do I start if I want to dip my toes into poetic waters? What are some good poems/compilations for poetry novices? I'm particularly interested in modern, contemporary voices, but I'm open to anything.