Last Thursday, at my workplace, we rolled out a software upgrade across the company. The server side was upgraded overnight to ensure there was minimal downtime, and we had instructions for users posted on our Intranet (pinned to the top for the next 4 days), on exactly what they needed to do to run the upgrade on their PCs and ensure everything was working correctly.

The instructions were written with the help of my 4-year-old to ensure it was clear enough for anyone to read and follow along.

I still received at least 40 messages and emails from people complaining the upgrade didn't work or that certain Outlook plugins are now missing (which was covered in the instructions).

My question is, has anyone found a good way to ensure people follow instructions, or the best way to ensure that your instructions are easy to understand and follow along with?

It is very frustrating to take the time to ensure things go smoothly and write what even my 4-year-old thought was clear instruction, and still have a third of the company not be able to figure it out?

This is not meant to be mean hearted in any way, I genuinely would like some advice or tips on how I can improve on this the next time around.

Thanks.

What have you been doing lately for your own fitness? Try out any new programs or exercises? Have any questions for others about your training? Want to vent about poor behavior in the gym? Started a new diet or have a new recipe you want to share? Anything else health and wellness related?

The CSS selectors that determine whether or not to apply the display: none rule to comment text sections use the pseudo-class rule :not(:target). While this is great for keeping a comment in a non-collapsed state, it's a bit too effective as it prevents user-initiated collapsing of the comment. This can be problematic when you visit a direct link to a comment with an extensive reply tree beneath it and want to collapse it so that you can view the surrounding reply trees. As it stands, you can't do this without needing to either a) collapse the parent (prevents viewing sibling comments), b) collapse the children (requires collapsing potentially multiple child comments), or c) remove the fragment portion of the URL (requires reloading the page and possibly losing your place on the page).

Reproducing should be as simple as clicking Link in a comment's header, then trying to collapse the comment after being redirected.

In school we teach kids that good stories have conflict and have them fill out plot diagrams, analyzing the different parts relative to the conflict of the story.

Every time this comes up, I always wonder about its universality. As it's taught to kids, this is "how stories are" and conflict itself is considered essential to storytelling. The conventional wisdom goes that a story without conflict is "boring".

Is this the case, though? It's always felt to me like a very limited way of looking at stories -- fine for children but something that doesn't necessarily scale up past the early stages of literary analysis -- but I don't have anything to back that up. I don't have enough in my repertoire/expertise to really go beyond it, and I'm left with just a sort of empty suspicion that may or may not be justified.

• Is conflict essential to storytelling?
• Are there examples of good stories without conflict?
• Is teaching narrative in this way effective, or limiting?

I read the Wikipedia article about "gaslighting" and know it comes from a 1944 film of the same name in which an abusive husband gradually dims the gaslights at home – while denying doing so – to drive his wife mad.

Yet whenever I see the term used (which happens a lot, lately) I can't make the connection. It seems people use it for the simple act of lying or denying something, which to me is mostly just... lying, not "gaslighting". Any kind of stupid, misguided act is getting the sinister "gaslighting" stamp as if it some 5d chess move when it simply looks like incompetence. The core principle of it seems to revolve around having a plan to psychologically manipulate someone but I mostly don't see the plan nor the actual goal. If anything untruthful you say about an important topic is "gaslighting", then the term doesn't seem to have a lot of value on its own. Wikipedia actually mentions "unconscious" gaslighting which seems to contradict its purpose of actually wanting to manipulate someone.

So, given its popularity, I'm curious if there might be a (succinct) definition of the term that helps me understand it properly? Do you think it's just a trendy term to throw at politicians doing shit you don't like? Am I missing an important detail?

I'm not looking to gain any practical skills from these recommendations (ex: not "Clean Code", "The Pragmatic Programmer"). Last year I read through the two books in Fabien Sanglard's Game Engine Black Book series and would love to get my hands on more books like them. Books that focus on history, arcane details and secrets once thought lost to time. Sadly it appears I've already worked through Sanglard's entire bibliography. But I'm sure there's more stuff out there like it.

We are almost in a new generation of consoles and was just wondering what everyone's thoughts are on each offering. Some questions to prompt (but feel free to just share what's at the top of your mind):

Have you preordered a system?

Which system do you think looks best to you and why?

How will these systems impact gaming on PC?

Would you get the digital or disc version?

Will these consoles affect Nintendo's plans?

Has Microsoft re-claimed any of their lost momentum from the Xbox One launch?

What features are most important to you?

If you aren't planning on buying at launch, is there something you are waiting for?

About 15 years ago, I was impressed by a TV commercial. In a Bank of America ad about their investments in crappy neighborhoods (they didn’t phrase it that way), the spokesperson said the bank knew they’d succeeded, “when the flowerboxes begin showing up on front porches.”

Teams have the same sort of indirect indications, too, for good or ill. I’m writing an article about such non-obvious metrics that managers can use to judge whether a team is healthy.

One example is self-organizing get-togethers. It’s one thing for a manager to create team-building exercises. But when the team members arrange for such gatherings themselves — and it includes the whole team, not merely a clique — you know you have an actual team, not a bunch of employees working on the same tasks. (A negative “flower box indicator” of a project cancellation is when the company no longer refills the snack bar; but in this article I want to keep things positive.)

For managers and other leaders: What have you recognized as “flowerbox indicator”? I want to give examples that managers can use to recognize and celebrate success.

(We can have a great conversation here, but I do need to quote people by name, company, title if I use the input in the article.)

This is a recurring post to discuss programming or other technical projects that we've been working on. Tell us about one of your recent projects, either at work or personal projects. What's interesting about it? Are you having trouble with anything?

Based on replies to this comment there seems to be a decent amount of interest around the topic of reworking voting, so I thought I would start a thread to get some more input. We already had similar discussions about a year ago but it looks like some people's opinions may have shifted somewhat? and as was noted in the comment thread, 1 week wasn't really enough to accurately assess the value of something like making vote counts invisible.

Things to consider:

• Do you think how voting works changes your/other's behavior on this site? and if it does, is this change positive or negative?
• Would you support reworking/modifying voting? If so, how?
• How long should we test said modifications if they are made?
• anything else you consider relevant

I love bicycles. I really love the aesthetic of vintage bicycles and the easy-ish to repair nature of them. They are mostly standard off-the-shelf parts, nuts, bolts and washers etc.

Look for opportunities to give old things new life, a quote that inspired me from a YouTube channel titled Old Shovel. He repairs old tools and recently bicycles.

Since then, I have been restoring a 1974 Canadian Tire branded Japanese Bridgestone Youngway.

Any advice for a newbie hobby vintage bicycle restorer?

^{Admittedly this would be better under the panel setting of Kfwyre here but alas, I'm asking this question because I don't know about what happens to people under racism and organizing a discussion for people grouped by a plight you don't know about and have never experienced is probably a bad idea. Also IIRC "race" isn't really scientific. And please, correct me if needed. I know nothing about this.}

Either way, this is a pretty open-ended thread, the only 2 requirements I can imagine are the one in the title and that you state what 'race'/ethnicity you are and where you are (i.e black, US or Black, South Africa or Roma, most European countries and especially Balkan ones).