How can a post be reported or a moderator contacted?
I seem to remember there used to be a way to do those things. Maybe I don't have enough caffeine in myself yet, but I am not seeing any links. Thank You.
I seem to remember there used to be a way to do those things. Maybe I don't have enough caffeine in myself yet, but I am not seeing any links. Thank You.
Disclaimer: I don't quite know how to address the topic, so I want to state I'm trying to approach this with sensitivity; I hope this might lead to a helpful and insightful conversation on a potentially difficult issue. Apologies if I don't quite get it right!
I noticed the absence of a name I'd become familiar with on Tildes and wanted to start a discussion on how the community should handle situations where a person of community renowned abruptly departs.
The user in question is @daychilde, who is one of the users I'd seen around quite a bit. I've been on Tildes for quite a while now, and would like to think I've had a positive - if not vast - contribution. Overall, I probably read more than I respond; I bring this up because I am aware that I probably represent the voice of a significant portion of the userbase here: I'm figuring stuff out as I go and probably am not in the loop on the majority of stuff going on on Tildes. All in all, I don't recognise a lot of names on Tildes, but @daychilde is/was a character who stuck out and seemed to have a significant impact on the community.
From what I deduce, @daychilde has been banned some time in the past week, and I thought it worth discussing given there are at least a couple of things left in the lurch as a result that people might seek information on. The ones that have crossed my vision are the following:
https://tildes.net/~tech/1od9/personal_offer_do_you_have_a_website_based_project_youve_been_wanting_to_do_but_worried_about_cost
and
https://tildes.net/~life/1n7e/daychildes_walking_thread
At the risk of broaching a difficult topic - I'm not looking to cause drama or speculate - we should probably discuss the fallout of a situation like this. Hopefully at the very least this topic might be something others can find if they also become aware of the departure of a notable person and are looking for confirmation or where might be appropriate to discuss any fallout that might occur.
For @daychilde in particular, this website seemed to be a resource that helped him manage his life. I wonder if we should consider whether there is some duty of care to users to depend on Tildes in some capacity?
There are also people who might be looking to discuss the hosting that he had offered/agreed, and might now be left in the lurch.
Unfortunately I don't have solutions, but I didn't see any discussion or information on this kind of a topic, nor any precedent for this kind of a situation!
I was going to get screenshots to backup what I am talking about but apparently they aren't kicking around in the system forever so most of the evidence is gone but I often see mycketforvirrad editing the title of a post I make to exactly what it already was while they are editing tags as they see fit.
What's up with that?
I was going to post a question regarding the topic logs but looking through my old posts, I see that much less than I remember have any topic logs on them.
I can't tell if I am imagining that alot more of them used to have topic logs or Deimos coded it to be a temporary record of the changes that the mods here make?
and if so, why temporary?
Last night I posted a video that came across my YouTube feed. I had never seen this particular creator before, but I found the video entertaining and thought provoking in isolation. I hadn't seen any videos like this anywhere else on Tildes, so I decided to post a new Topic. I wasn't sure how to word the description. I knew I wanted to hear other points of view, so I hinted at wanting a discussion and didn't really get into my own thoughts.
I hit submit and went to bed, thinking that in the morning I might be able to clarify my thoughts, and add to the discussion without dominating it.
But I woke up to a mess! A mess that I made. The post had been locked and deleted. Apparently this particular YouTuber is very controversial, and posting without any context turned out to be problematic. I was hoping for discussion and boy howdy did I get discussion.
But since I never really voiced my original intent for posting, it all left me feeling like I had spilled some milk and then someone else had cleaned it up for me. The problem is that I never got to apologize for spilling the milk, and never got to thank the people who cleaned up for me while I was sleeping.
So I suppose this is sort of a meta post. Has anyone else here had something locked/deleted before being able to "make it right"? Should I have provided more context up front? Vetted the creator better by researching their other videos or other online activity? Am I doing the wrong thing by talking about it post-mortem? I definitely don't want to make things any worse, and super duper do not want to be kicked from Tildes! I really enjoy interacting with people here, and want to make sure I'm adding rather than taking away.
Also, I just want to say that I'm sorry if this reignites any problems related to the original (now deleted) Topic, and I will happily accept if this Topic also needs to be removed. Please excuse my mess. :)
Lately I have seen a few posts here and there from accounts that have been silent for a while, where I can't help but feel that these new posts are made by different people or that the initial posts they made were intended to "pad" the account. In other words, they feel a bit like spam and because of that I would like to "flag" them somehow.
The obvious question people will have is likely "Why not just comment about it under the post?"
I have done that various times, and it has the opposite effect of what I'd like:
Basically for the first two points I am not sure what a good solution would be. I am not advocating for a downvote ability, though something would be nice.
For the third point, I guess I am saying that I am missing the ability to report a post. With comments, I can use the malice label and write out a report, for posts there is no such thing.
Before starting this topic, I thought I'd start a discussion that wasn't held before. @cfabbro and other commenters who have better memories than I pointed out that this isn't the case. They've also laid out it's been tried and was unsuccessful. I stand corrected.
I do not want to contribute any noise to the website, so I'd appreciate it if @Deimos can lock or remove the topic all together, if he deems it appropriate. I'd also appreciate it if no further comments are made so as to not put any further burden on moderation. I apologize for wasting everyone's time.
Frankly, I'm not sure if I should even be writing this as it will likely end up consuming more of my time than I intend to spend on it, but as someone who's relatively a veteran member of this community1 which I'm happy to be a part of, I want to voice my only disappointment with it to see what the rest of the community think and try to explore if there might be better way to do things.
Let me preface my post with some baseline opinions that I do hold.
Tildes is a private platform, in that it's owned by a single person and managed by a few select moderators. These people have, I assume, shared opinions on how to run a community based on their priors. This is well within their right. This post is not about some misguided criticism of Tildes because it lacks free speech or whatever. It's a private community that we're a part of because we're allowed to be in it. It'd be disappointing, but people who have the power to do so can show me the door today and I'd not hold it against them.
I have no doubt moderating the website as well as moderators have is a time consuming, thankless job and they do it not for any gain but to contribute back to the community they too are happy to be a part of. My post does not intend to criticize the moderators themselves.
What prompted me to write this post was the apparent removal of Macklemore's Hind's Hall topic. It was a topic of personal interest and I had followed the discussion as well as I can without contributing to it myself, other than some voting and a couple of labeling that I thought was justified. I understand and somewhat agree that the last time I read the comments the conversation had veered off topic to the election and voter preferences2 but, despite the conversation getting circular, it seemed civil. It had valuable contributions from opposing views and I learned from it but now it's gone. Maybe something happened and people started to attack each other in the comments when I was asleep but as of late last night my time (I'm currently in a GMT+3 zone), that was objectively not the case.
Regardless, this post is not about why that specific topic was removed3. It's just the most recent example of a trend, or rather the general pattern with which the moderation decide on how to handle topics that can sometimes be controversial. I'm not a native speaker and it can be hard for me to turn a phrase sometimes, so let me be clear: there are topics that should be removed without seeing first how the community will respond to it. For example, I personally don't take kindly the posts that seem to think someone's existence or dignity as a human being can be a matter of discussion. I think these topics should and rightly do so get nuked out of existence. But in the case of the most recent example, I don't think that was the case.
What I'd suggest, or rather like to put forward is the idea of some kind of a moderation log that show the rest of the members of the community how and why a moderation decision was made. We already do have this system as "Topic log" in each thread, but its scope seems narrow. I, as someone who enjoyed following the aforementioned topic, would've liked to know why moderation decided to take the action that it did, instead of, say, a seemingly more agreeable action to lock the topic down to new comments. It would've helped preserve the discussion and frankly, be more respectable toward people who put their time into contributing to it as it had long, thoughtful posts in it.
I guess that's the crux of the issue for me. The moderation is so opaque that I don't even know who the moderators are, even as a long time member of this community. They're not listed anywhere that I can find. I know that @cfabbro and @mycketforvirrad often add tags and @cfabbro has in their bio that they're a moderator, but I also seem to recall, maybe wrongly, that there's a hierarchy between the mods themselves with regards to what they can and cannot do. I do believe that who ever they are, they are acting in good faith but I also think there's a great information asymmetry between moderators and the rest of the members of the community. Deimos and the moderators shoulder the thankless burden of maintaining the health of the community, but I don't think it'd be far fetched to say that the rest of the members play a part, too. So why not give us the benefit of the doubt sometimes, trust us to have respectful disagreements without getting involved too much, but when you do, let us know why you did4?
I'm sorry if this reads as disjointed mumbo jumbo. I'd appreciate it if my post is taken in good faith that it is written and if you want me to clarify something, you can ask me directly to do so. My intention with this thread was to start a conversation to see what the community's opinion on how the website is being moderated, so while I'll read every single comment, I will not be contributing to it further unless it's necessary.
1: I had a different account from early 2019 that needed to be removed due to privacy reasons. Since name change was not possible, I created this new account with the advice and help of @Deimos.
2: Though it could be argued that it was a relevant discussion, given the spirit of the video and the part where the artist reveal their own voting preference.
3: I will refer to it to help me make my point but please do not assume I'm obsessed about that particular topic.
4: I do realize this would inevitably increase the workload of moderators. My suggestion isn't that moderation should justify every action they take but there are some actions that are irreversible, which happen few and far in between, that I think should be justified. (Keep in mind what I mentioned in my preface.)
Let me preface this by saying that I’m genuinely not trying to stir the pot. I’m hoping we can discuss this in a civil manner.
The discussion about the I-P conflict has me worried that Tildes is tearing itself apart. In the past few months, I’ve seen (at least) one pro-Palestinian user get banned, another stop posting here, and at least two Jewish Tilderinos quit. I get that Israel and Palestine are really important issues, that affect millions of people. But I’ve seen a degradation in the rhetoric, and I don’t want that to consume this place. We all need to “remember the human” behind the screen, and that folks have a view for a reason. I like this place. I don’t want to see it go away.
I’m sorry if I haven’t articulated myself well. I just had to get this off my chest. It’s been bothering me for a few weeks now.
I am a reddit refugee and I was drawn to this network by its mission, its decisive rebuff of chasing capital at all costs, and the overall vibe.
I lurked for a while before I was invited to join, but shortly after joining I noticed something. While a good discussion from opposing viewpoints can help everyone broaden their horizons a bit, it felt like white supremacists were testing the waters. While I can't directly cite any threads, there were a couple instances where I felt one side was seeing just how close they could get without being obvious. But it felt like some of the subtler dog whistles were there.
It felt very similar to how QAnon got a lot of people with the disinformative statistic about child abductions. After all, who's going to be on the other side "child abductions are bad?"
After seeing a few threads and getting the same vibe, I stopped visiting the site for the last couple months. Life getting pretty busy also helped.
I haven't been back long enough to determine for myself whether I'm in a "Nazi bar" or not. I would be happy to admit that it was all in my head. But it is a major concern for any up-and-coming social network. And that's an opposing viewpoint no one needs to take seriously. Was it in my head? Was I reading too much into things? Did all the nazis just go to X? More generally, how has moderation been with the influx of new users? The same, but more? A couple extra reminders doing the trick? Uptick in bans? Is this information already somewhere and I'm a bad user for not having seen it?
There was a post the other day about a possible third party run for US president. I thought it was generating some good discussion, but it was removed. I'm curious as to why.
Looking at the current top thread in ~talk, it seems many of us were forged in the fires of Mount Digg, and now suffer again through the great Reddit diaspora. Perhaps it is here our journey ends?
I am not from the US of A, but one thing I have always found fascinating about that country is the concept of the constitution. I believe it was so incredibly well conceived, the three legged stool, with all the thought that went into how it might be attacked and edge cases, that the founding fathers would have made excellent software testers. The fact American democracy has stood this long is some feat.
Which brings me to my question. Should Tildes create some form of constitution? A set of principles that binds and guides it? I believe something like that would make questions like this easier to answer. A founding set of ideals from which everything else should derive.
We have something akin to this at my company, where the founding principle is the customer is always our main priority. This has served our business well for decades; is everything we do in service of the customer and their needs. You would honestly be amazed at the loyalty and trust this builds over time.
Anyway just some food for thought. I think I will be calling this my new home for now - it feels very much like the Reddit of old right now, a feeling I haven't felt for a great age.
As a new member I am really hesitant to post this but I recently posted an article to ~news that was related to lgbt issues and it was moved to ~lgbt. I fully support a sub section devoted to lgbt but news should be news regardless.
Just because it has an lgbt angle does not mean it should be moved. I'm not even lgbt myself but I find it sort of hurtful that a news article was pushed off ~news. So I ask this, and once again not trying to make waves. But why?
Edit: I would love to be a member of this community as I am personally seeking a less asshole filled reddit alternative. But pushing a news article to another ~ just because it relates a bit more to them shouldn't be a thing. If you are tolerant it relates to us all. And yes I know I posted it in ~news because I was trying to participate and I'm a news junky.
Sorry.
Edit 2: This was a sad sorry way to come in to this community. I apologize.
Sometimes Tildes users give people healthcare advice. Sometimes that advice disagrees with the advice already given by a qualified registered healthcare professional. That might be okay if the tildes advice was compliant with national guidance, but sometimes it isn't. Sometimes it's bad, dangerous, advice.
Should Tildes have rules about this?
Do we have any statistics on how many users have been banned and why they’ve been banned? What information should be or remain public? Some forum sites let you see the banned users post and comment history from prior to their ban; is there any value in that?
Unrelated; how many Tildes-ers are we up to now?
What I mean by this is:
Sometimes @Deimos posts something related to his mod/admin work, like saying he will be locking a thread or adding something new, but that's not all he does, he makes regular topics and comments about regular things, he doesn't have need to use an alt-account for that. I feel that when he's talking or posting about his mod/admin work and talking about anything else that interests him should be able to be viewed separately.
Thoughts?
So can a users edit another users topics?
One of the unique feature of Tildes when it comes to content moderation is the usage of "labels". While there are guidelines, there are no hard and fast rules as to when to use one label or the other (nor should there be!). I am curious what criteria you all use when deciding whether or not to apply a label to a comment, and also how frequently you find yourself labeling things. For reference, the current labels are:
Are there labels you find yourself using more than others? Are there some you think are unclear? I feel like this is an often overlooked and underused feature, but that may just be because I personally do not use them that frequently. For example, I have only given a few Exemplary tags, a few noise, and I don't think any of the others.
Prologue: Feeling cranky, trying to be civil.
I posted a link to an article, in the ~news, about two of the top US dairy producers declaring bankruptcy ... and Someone moved it to ~food.
Harumpf.
~food is "check out this new latte recipe" or "how to survive the vegetarian keto diet" (yes, that's a thing; I'm on it. May be why I'm cranky).
My post was ~news, about the US economy, shifting societal norms, potentially about climate change.
But forget about this specific categorization issue. This is the first time I've bumped into Tildes' moderation methodology.
I don't subscribe to ~food, so for me, my post just vanished, w/o notification or explanation. Took me a few minutes to find it. I don't see any way to ID who moved it (may well have been @Deimos, for all I know), nor any way to challenge the move.
Have I overlooked some 'moderation dispute' button, or some such? Or is moderation here beyond dispute?
ETA: For anyone visiting this post down the line, here's the official/original statement on this ...
Occasionally, especially for newer users, I'll see a post in a section of the site where it doesn't belong, sometimes without (proper) tags. What's the best way to bring this to the attention of folks who can fix it? Leaving comments is messy and distracts from the discussion, but right now it's the only method I know of to bring up the issue.
I usually don't mind my tags getting erased and someone putting a more appropriate tag, but I want to know what is wrong with people.doing.something, or someone doing something, or someone.doing.something. I tried various ways today, and each one got removed, and I would like to know why.
IMO one of the major issues with online debates, arguments and heated discussions is that they often tend to escalate rather steadily over time, and as each side gets more frustrated with the other they also tend to slowly get more personal as well. I am admittedly guilty of falling into this trap occasionally myself too, which has got me thinking about ways that Tildes (the site and the users here) can potentially help deescalate unproductive arguments and allow people to disengage more effectively from them. To this end I thought it might be a good idea to have a brainstorming session regarding that.
To start things off, here are most of the ideas I could find related to this issue that have previously been proposed and are already on Tildes Gitlab (click ▶ to read the full details):
How deep the block goes is also something that probably needs to be investigated and discussed. E.g. Does blocking a user just prevent PMs? Does it prevent their replies from notifying the user? Does it hide their comments/topics, and if so does it hide all the replies to those hidden comments as well? Etc.
edit: Feature also requested again, but for a slightly different reason (avoiding getting spammed on busy topics)
Feel free to voice your support or criticism regarding the above suggestions, offer up ideas to potentially improve them, or even propose your own brand new ideas related to this issue in the comments here as well.
p.s. Once again, the point here is to open up the conversation and get ideas flowing freely, so let's please try to keep things positive, and keep any criticism purely constructive and friendly so as not to discourage people from participating.
Previous Unofficial Weekly Discussions:
Other relevant links:
Donate to Tildes - Tildes Gitlab : Issues Board - Tildes Official Docs
This was inspired by this post where the user tagged the post as "sugges" rather than "suggestions."
Since tags decline in utility with minor spelling mistakes like this, I wonder if there could be a way for nitpicky grammarians, like myself, to just go through an edit broken tags, add relevant tags, prune unnecessary ones, etc.
I guess it would be sort of a moderation responsibility, but I expect we would prefer they focus on content moderation. Tag editing is low-key enough that people with this responsibility probably wouldn't need to be vetted as thoroughly or held to the same kind of community standards of behavior that a mod would be. We'd just have to trust them to not be pranksters or abusive with it (e.g. making tags like "this poster is a doodyhead").
I was thinking about posting this to ~news, but suddenly I've realised that I don't know if the word “fuck”, or any of the Seven Dirty Words, are allowed in titles. Is Tildes adults-only? Should people write something like “f***” in titles instead?
I just came across this field of 13 admin-removed comments and frankly it left me feeling rather unsettled. That's a lot of content to just nuke all at once. Contextually, the thread up to that point was genial and non-controversial, so it seems especially odd that there's just this black hole there. What struck me mostly was how opaque the moderation was. There is no indication of what kind of content was removed, why it was removed, or specifically who did the removal or when it happened.
Then I scrolled down and at the very bottom I found what I guess is meant to address these concerns, a comment from Deimos:
Sigh, I saw this thread was active and thought it was going to have an actual on-topic discussion in it. Let's (mostly) start this over.
It's not always clear online so I want to say that I'm not rage-posting or bellyaching about censorship or any of the usual drama that tends to crop up on sites like Tildes from time to time. I trust Deimos' moderation and give this the benefit of the doubt. What I'm actually doing, I guess, is making a feature request about better annotation for removed comments.
Would it make sense to show a note (like Deimos' comment) in-thread at the position of the deleted content? Instead of down at the bottom of the page or unattached to anything relevant? In my opinion some kind of "reason" message should always be provided with any moderation activity as a matter of course. Even if it's just boilerplate text chosen from a dropdown menu.
Also, would a single bulk-annotation for all of the related removals make for better UX than 13 separate ones? I think that would be both easier to read, and easier for Deimos to generate on the backend.
I feel like we may have had this conversation previously, but I couldn't find it. Apologies if I'm beating a dead horse.
I suggest that if a user other than the topic submitter makes a change to the topic that is reflected in the Topic Log (e.g., tag/title/group change), then the topic submitter receives a notification.
This may or may not apply to topic deletion and/or topic locking—to be discussed.
One of the main issues with news on social media is the spread of fake or false news. This happens on every platform that allows sharing news. If Tildes continues to gain popularity, this will likely happen on Tildes. I had an Idea: what if tildes had a group of fact checkers that check to see if the news is truthful, and block posts that link to untrustworthy new sites? could be like a 3 strikes thing, where if a new source has 3 articles posted that have misinformation, they would be blocked (the post also removed).
This is just an idea, feel free to highlight any issues with it.
I often stumble in to threads with entire comment chains deleted. I assume most people here have faced the same situation as well, either here or on reddit.
I'd like to see a move to locking comments rather than deleting them by default. That would mean no further replies to the comment or any other comment in that chain, no one being able to delete or edit their comments, no one being able to add or remove votes to a comment, etc.
I understand for particularly egregious comments removal is completely necessary (especially when it goes hand-in-hand with banning users), but a lot of times comments are deleted as a means to prevent long argumentative back-and-forth chains that spam and derail topics, as well as antagonize users.
In a lot of cases I feel like deleting the comment only further serves to hide what is unacceptable behaviour (even if that behaviour should be obvious), rather than setting an example for the userbase.
Proposal:
Create a new page where all users can view all moderation actions. This would make transparency a core part of the platform, hopefully avoiding any misunderstandings about mod actions.
A new page, maybe called tildes.net/moderation, is available to all registered users. I am not sure where the link to should appear on the site, maybe on the user's profile sidebar?
This page contains a table of all possible moderation actions. The actions may include: deleted topics, deleted comments, tag modification, moved topics, edited topic titles, banned user, locked topics. (this begs the question, what are the possible mod actions, and that they must be codified.)
Very roughly, the table columns might include: Date, User(being mod'ed), Mod Action(a list of possible mod actions), Mod Action Reason (either a text field, or a list of possible reasons for this action), Link (null if action is a deleted topic.)
I think that the user who did the moderating should not be publicly listed for now, to avoid drama?
Could we have a stickied list of all bans with reasons included?
Daily Tildes discussion - our first ban
Please vote for the comment which best reflects your position on this proposal.
As a bonus question, please make a top-level comment if you have general comment about my format of voting on comments. Would you prefer a straw poll on a 3rd party platform? Is there a cleaner way to do this?
Edit: added "banned user" to actions list, I probably missed others, let me know. Also added the obvious locked topics.
There's been some discussion around tags since users were given tag-editing privileges, such as Tag Use and Article Tags
I've noticed a few things about tags and rather than make a topic for each one I thought I'd make a few top level comments instead, hopefully with others doing the same for anything tag related they'd like to see discussed.
Tildes code of conduct says
Do not post anyone's sensitive personal information (related to either their real world or online identity) with malicious intent.
Can you change that to just say don't post personal info? Even if it's not done with malicious intent it should still be removed to protect people's privacy.
Also while it does say to not post spam on tildes terms of service I think It should say that on the code of conduct.
Edit: I mean posting personal info without consent and not public information.
Telling someone how to contact a company would be fine but not posting someone's address.
In the interest of transparency (and a little bit in statistics) it would be really cool to have a master banlist or at least a thread with links to all ban-worthy posts. This would help new users understand what isn't acceptable in the community and allow for community discussion on what could be considered an unjustified ban or a weird influx of bad behavior. This wouldn't be super viable when the site goes public, but would be a neat implementation in Tildes' alpha state.
I don't want to get too high in the clouds with moderating philosophy. Instead I want to talk about action steps that can be taken in the very near term to improve moderating. Especially so long as Deimos is the only one with most of the moderating tools at their disposal, I think it's crucial to make sure it's as painless as possible.
So far it looks like Deimos has these moderating tools available to him:
Am I missing anything?
The three next tools I would hope are coming next are:
Now I'll talk about why. First, the reporting mechanism. While it's still possible to keep up with everything that gets posted, I don't necessarily think it's the best use of Deimos' time to read literally everything, especially as the site expands its userbase and presumably activity level and depth. The reporting system at first should probably just be a button, maybe eventually with a pop-up field allowing the user a brief description why their reporting, and a queue that gets populated with comments and threads that get reported.
Coinciding with a report queue/option should probably be an easy, rudimentary system for providing feedback to those whose reports led to moderating action. At first, an automated message saying something like "thank you for reporting recently. Action has been taken on one of your recent reports" without any relevant links would do fine, and we can leave the particulars of how much detail to add for later discussions.
The last thing I think should help things considerably in the immediate term is a time-limited user tracking tool for the moderator-type person. As things scale, it isn't always going to be feasible to use mental bandwidth remembering each username and the relevant history associated with their behavior. A good note-taking tool with an auto-timed expiration date on notes would be a good way to address what can easily become a hugely mentally taxing role at almost any scale. This tool should let Deimos take a discrete note for himself (and other moderators at that permission level and higher) connected to a user regarding any questionable threads or comments that were yellow/red flags, or any other moderator action taken against a user within the last X days/months (the particulars don't matter to me as much as that there is an expiration date to these notes). This should let the moderator type person focus on the broader history of the users they're looking at before making a decision, without having to go searching for every relevant comment from the past 30 days. Fewer problematic users at scale should fall through the cracks and more users that might just be having a bad day can be let off with comment removals and/or warnings.
Are these priorities fair? Are there design elements you would want to see in the immediate term that would help reduce the burden of moderating? Are there problems with these tools I'm suggesting that you would want to see addressed?
So far, I haven’t seen too much moderation aside from bans, etc. dealt out by the admins (unless I’m wrong here and a moderation system is currently in place, please correct me if I’m wrong), but how will this work once Tildes is fully released to the public? Will people who show interest in a certain community be reached out to and asked?
In governance, sortition (also known as allotment or demarchy) is the selection of political officials as a random sample from a larger pool of candidates. The logic behind the sortition process originates from the idea that “power corrupts.” For that reason, when the time came to choose individuals to be assigned to empowering positions, the ancient Athenians resorted to choosing by lot. In ancient Athenian democracy, sortition was therefore the traditional and primary method for appointing political officials, and its use was regarded as a principal characteristic of true democracy.
Today, sortition is commonly used to select prospective jurors in common law-based legal systems and is sometimes used in forming citizen groups with political advisory power (citizens' juries or citizens' assemblies).
The mechanics would be something like this: users report a post/comment, when there's enough reports the systems randomly selects 3/5/7/... currently active users and ask them to determine if the reported post contravene to the rules. The decision is then automatically taken with a majority rule.
Why ?
Right now there's a lot of discussion ongoing about community culture, building Tildes' attitudes as a community into something that is solid enough to withstand waves of new users without being disrupted too heavily by newcomers that have yet to learn the culture.
But what of mod culture?
This topic isn't only for those that have mod experience, there are plenty of users with experience talking to mods that have their own negative stories. Over on reddit the actions of one mod team affect the brand-image of all modteams on the entirety of reddit. One bad action by a mod that occurs in a default subreddit backed up by the other mods in that subreddit becomes (in the eyes of users) the behaviour of all "reddit moderators".
Often I see mods making things far far worse by being one of the most combative and hostile in-groups on the site. Talking to users in a manner that is best described as the way the worst teacher in school talked to teenagers as if they were 4 year olds, not listening to anything a user is actually saying and dismissing them outright because they're the user and they're the moderator. I understand some of it comes from difficult interactions with genuinely toxic individuals that waste enormous quantities of time better put towards better things. However what I see are moderators approaching every interaction with every user with criticism as if they are almost certainly the same-old toxic user. This is not the case.
This is exceptionally important here on Tildes because it won't be a mistake to take the actions of one moderator and have it colour your image of other moderators on the site. When the site holds responsibility for moderator actions due to oversight and control then the actions of all moderators are going to be considered the actions of the site and the rest of the mods.
So, how do we want our mods to talk to users? How do we want them to interact with users? What controls can be put in place to appreciate quality moderation? What can stop quippy mods that shut down valid discussion with 1 line reductive answers? Etc etc.
What is good moderation and what is a good moderator?
Personally what I try to apply to my own behaviour is to actually LISTEN to people and act as an equal, or at least present the appearance of listening. The thing that bothers people most feeling like something they care about is dismissed.
What are the many issues that you've see in moderator behaviour (in front and behind the scenes) and in what ways can Tildes go about things differently to stop them?
So I noticed the entire front page getting clogged with "question" type posts, ranging from "what are your favorite..." to "pls help me choose..." type posts. This might be mainly due to "activity" sorting (sorting by votes is a little better), but that's still the default and doesn't change the general dominance. I took this screenshot earlier and I did not see a non-question post without scrolling. None of them were from ~talk, either.
I know people have different views on this, but I remember from my brief time moderating that it's generally a good idea to restrict these types of posts, for the simple reason that people love to dump their "favorite" lists, which makes these types of threads dominate the frontpage, while they tend to produce always the same responses (intuition might suggest they produce great discussion but that's usually not the case). They're best pushed into specific subreddits (subgroups?).
I think this is a rather small and specific issue, but it might be a taste of future difficulties with voting/moderation. Banning content for being disruptive/abusive is one thing, but the best places I know for discussion also ban via more subtle rule sets. They take measures into account (often at the cost of facing a ton of backlash from users seeing their posts removed for "unfair" reasons) that keep one type of post from taking over the frontpage, potentially drowning out more interesting ones. I'm still trying to picture how this would translate from Reddit's moderation model to Tildes'.
One way would be to open up a subgroup for any sufficiently large category of posts and give moderation the option to move posts to a subgroup that people can opt-out from. Another is very diligent tagging and filtering. My concern is that neither could produce the complex, fine-grain type of moderation that distinguishes really good subreddits (yea, they exist!) from spammy ones. "Hide all posts tagged 'question'" could hide "what's your favorite...?" type posts but also posts that ask a really deep and interesting question. So would you filter "question && favorite"? That turns filtering into almost a scripting job. It doesn't seem reasonable to expect users to put this much effort into content filtering and it wouldn't help "shape" discussion culture, as the default (no filters?) would keep most users jumping from one "favorite game/band/movie/programming language" post to the next.
So far, it seems rules are set site-wide based on mostly removing blatantly off-topic, bad faith or trolling content. As the groups grow, however, I believe it's absolutely vital to also allow more subtle policies (think "only original sources for news articles" or "only direct links to movie trailers", etc). As groups branch off into further subgroups, it might suddenly also be reasonable to have very specific rules like "no more individual posts about hype topic X, keep discussion in the hub thread until Friday".
The only way I can see this work out (and maybe I lack imagination) is via a "meta" section for each group that allows whoever is decided to be part of the moderator group to decide upon and clearly formulate rules specific to it. It could be a wiki-like thing, it could involve voting on changes, maybe automation via "default tag filters", etc. Other users could see the policies mods have decided upon and maybe even "opt out" from moderation actions being considered in filtering, to have no reason to be paranoid about "censored" content.
Am I too pessimistic about tagging/voting solving this on its own? Am I too stuck on doing it "the reddit way" (albeit with hopefully better tools)? I just really believe it's subtle moderation like this that might make or break Tildes in the long run.
TL;DR: How would more subtle or group-specific moderation policies be decided? Just tags+votes? Should there be a "meta" sections for each group where mods can agree upon specific rules?
There is a user I do not wish to mention to prevent a witch Hunt or if I am wrong. In the past two days I have seen them post two topics with fairly contentious topics, but nothing was wrong with the topic itself. The user however, has a flame bait sentence in each of these posts, ex. "I am against homosexual marriage". He then waits for a few heated responses and then edits out the flame bait sentence.
This makes it look like an innocuous post is suddently full of hot heads immediately starting fights based off their assumptions and not what the user posted.
How do we deal with what seems like a troll that operates like this? I won't be posting on his posts anymore as you shouldn't feed the troll, but he definitely got me the first time and it's unreasonable to expect everyone to always be on the lookout for this.
Edit: to everyone saying I am jumping the gun by accusing him of being a troll. That may very well be, which is why I declined to name the user. Even if it's not intentional, it's causing problems if we want this to be a place for high quality discussion. Messaging @deimos has been suggested as an option and is probably the best choice for now but will not scale. What should be our solution to this issue going forward that scales?
I just showed up yesterday to this great experiment, and find myself with some fresh-minted drama over politics and bans to ingest. While I wouldn't presume to propose a solution to the issues raised in and by those threads, I found myself looking to the comment tagging system and finding some space to improve conversation.
My intent (as I believe is the intent of this community) is to help foster constructive discussion without outright banning inflammatory topics. I believe that simply ignoring controversial issues because of the problems they raise is at best stifling potentially useful discourse and at worst intellectually dishonest.
Tags I'd like to see:
There should also be a moderation feature for removing tags that are no longer relevant or incorrectly applied. Alternatively, the display of comment tags could be reliant upon a critical mass of "reputation points" which would allow for, say, 100 people with 1 "troll-tagging rep" to get a comment flagged, or 2 people with 50 troll-tagging rep to do so. This of course is dependent upon the reputation system being fleshed out and has the very real danger of creating power users
EDIT:
@jgb pointed out that this is a lively discussion see these
Tags I missed that came up in other discussions:
And, according to @cfabbro, @deimos is working on a public activity audit that can then be built upon to improve moderation
Posting this here because I'm also wondering about how this will affect moderation policy on Tildes going forward
As a former Reddit Moderator this has been something I've pondered for a long time: how does one define what a toxic user is in such a way that it can be easily understood as a community standard? I'll post the definition I defaulted to below. But I'd be most interested in knowing how other people think about this.
So, new here and looking around but haven't seen this addressed yet (though could be wrong! Happy to be linked if I missed something)
One common failure I've seen in online communities of various sorts is that moderation tools don't get grown in parallel with user tools and abilities, rather they lag behind, and are often in the end built by third parties. This is the case with Reddit, but also in a bunch of other areas (e.g. online gaming, admin tools were often built to basically provide functionality that users realised were needed but makers did not).
I get the impression there are plenty of reddit mods here, so can we discuss what are the key features needed to moderate communities that would be better built in than coming from third party tools (RES, toolbox) . A lot of these aren't needed with 100 users but with a million they become pretty crucial.
My initial thoughts:
Plenty more to add I am sure but wanted to open the discussion.
It seems like a large percentage of us that are also moderators on Reddit-- myself included.
It seems that there's a generally negative attitude toward moderators on Reddit, which I totally get. Moderation on Reddit is flawed. Community members feel a sense of ownership in the community (which they should have), but bad moderators can ruin that. How do you guys think moderation should be handled here?
Here's a link from the docs that describes current plans: https://docs.tildes.net/mechanics-future
It highlights plans for a reputation system, which I think is the right way to go.
I also just realized that the same discussion was posted 18 days ago, but perhaps discussion with some of the newer users is worthwhile nonetheless:
https://tildes.net/~tildes/6e/community_moderators